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customer service

Customer Care

Great Customer Service as a Competitive Advantage

Customer service represents all intercommunication between the customer and the business that sells its product or services. Nowadays, when automated self-service systems manage a substantial part of customer care, speaking to a human being is crucial to most businesses, positively affecting their interactions with current and potential customers. Providing excellent customer…
Tatjana Zotovic
September 22, 2020
Customer Care

Customer Care Outsourcing Done Right

Looking for the right way to provide your customers with the best possible service might include outsourcing. No matter which industry you’re in, all your customers need equal attention and dedication. Customer care service not an easy position to work in and it requires a lot of patience and time.…
Tatjana Zotovic
July 21, 2020