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Why is Customer Support in E-commerce Crucial for Your Business’s Survival

Because it is. And we need an optimized blog on this topic on our website. Jokes aside, customer support in e-commerce truly is crucial, and anyone who has ever shopped online knows what a relief it is to have someone who can assist you, reach out with info on your…

Jelena DjordjevicApril 13, 2023

Customer Care Sales Support

Customer Service Automation: Pros & Cons of Automated Customer Service

In today's highly competitive market, customer experience is everything. It seems like any business venture can yield quick profit in the blink of an eye. In the long run, customer satisfaction will determine whether the business will stay afloat or sink like a stone. That's where customer service automation comes into…

Tatjana ZotovicAugust 11, 2022

Customer Care Support

Best tips on how to handle customer complaints

Did you ever get a negative review from someone you’ve been doing business with? You probably did. Most businesses have faced a bit of backlash through their journeys and interactions. But many customers still chose to stick around. How so? Well, it’s simple. If you learn how to handle customer…

Tatjana ZotovicFebruary 7, 2022

Outsourcing Support

European Market Potential for Contact Center Services

A range of businesses that must focus on getting excellent call center services is sweeping. Nearly every e-commerce business, bank or insurance company, traveling agency, or healthcare organization does its best to build up this essential service. Exploring European market potential for contact center services is one of the best…

Tatjana ZotovicMay 21, 2021

Why is Customer Support in E-commerce Crucial for Your Business’s Survival

Customer Service Automation: Pros & Cons of Automated Customer Service

Best tips on how to handle customer complaints

European Market Potential for Contact Center Services

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