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Sales

Pros and Cons of eCommerce: The Ultimate List

Regardless of all advantages and disadvantages of eCommerce, the numbers are in favor of this business type. The statistics suggest that there are between 12 million and 24 million eCommerce websites in the world. And the thing is - these numbers are on the rise. So, before drawing any conclusions,…
Tatjana Zotovic
January 25, 2021
Outsourcing

Business Scaling and Growth: The Key Difference

Scaling and growth are two widely used terms in entrepreneurship. They both represent hot topics and stand for desirable business outcomes. However, there is a fundamental difference between scaling and growth. People frequently treat them as synonyms for expansion and prosperity. If a business is getting bigger and making more…
Tatjana Zotovic
January 18, 2021
Customer Care

The Future of eCommerce

We all know it - the global market is unstoppably evolving. With the endless technical discoveries and perpetual innovations, all things online, including shopping trends, have become our norm. eCommerce is now a standard and the most efficient sales model for many. It has numerous perks, becoming increasingly favored among…
Tatjana Zotovic
January 11, 2021
Customer Care

Essential Customer Service Skills for Every Employee [Full List]

Excellent customer service is vital for every business nowadays. It represents all communication and each touchpoint your company has with its current and potential customers. Having a skillful and efficient customer service team strengthens your brand, encourages customer loyalty, and forms firm bonds. This increases customer lifetime value, and ultimately…
Tatjana Zotovic
January 4, 2021
Outsourcing

A Guide to eCommerce Outsourcing

Running an eCommerce business successfully is not an easy task. There are many perspectives and segments to deal with, such as the products you're selling and their quality, excellent service, marketing strategies, brand development, coverage, etc. Planning and executing every duty in-house is often unachievable. eCommerce businesses frequently turn to…
Tatjana Zotovic
December 28, 2020

 

 

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