Blog - Morph Networks

Outsourcing Support

European Market Potential for Contact Center Services

A range of businesses that must focus on getting excellent call center services is sweeping. Nearly every e-commerce business, bank or insurance company, traveling agency, or healthcare organization does its best to build up this essential service. Exploring European market potential for contact center services is one of the best…

Tatjana ZotovicMay 21, 2021

Outsourcing

Star Wars and Outsourcing Can Have a Lot in Common!

If the Star Wars franchise has taught us anything, it is that Samuel L. Jackson will always find a way to use bad words and link some of the engravings on his sword with his early-nineties Tarantino legacy. Besides that, we have learned that Chewbacca had to have a dedicated…

Tatjana ZotovicMay 13, 2021

Customer Care Sales

Customer Journey Mapping – The Buyer’s Path in a Digital World

Every single customer has a unique aim, perception of your business and could react differently to the processes and methods they’d encounter. Approaching them rightly and understanding their true needs seems complicated. Luckily, there are ways to simplify it. The term customer journey mapping tells a story of every interaction…

Tatjana ZotovicMay 3, 2021

Outsourcing Team Culture

Shire vs. Harad: Tolkien’s Brilliant Lessons on Outsourcing

Did you ever stop to think that your business matters can be closely tied to one of the best books ever written? Any Lord of the Rings fan can testify to spotting fragments of this fantastic story worldwide. And the world of entrepreneurship is not that different. Although Tolkien’s masterpiece…

Tatjana ZotovicApril 29, 2021

Customer Care Outsourcing

Building and Scaling a Support Team: The Ultimate List of Tricks You Must Learn

Every business owner aims toward organic growth. Seeing a firm expanding and moving forward is far more than just gratifying. But it brings multiple challenges as well. In order to grow and see positive results fairly quickly, a business needs to scale properly. Scaling a support team is an inside job…

Tatjana ZotovicApril 19, 2021

Outsourcing

Clutch has Recognized Morph as a Leading BPO Company

Outsourcing has been a largely used business practice for several years now. Both well-established businesses and startups around the globe have been reaching out to reputable third-party teams to request their services. However, the game has changed. Nowadays, outsourcing is far more than just delegating specific tasks and functions. It…

Tatjana ZotovicApril 2, 2021

Team Culture

What Makes Tony Soprano The Ultimate Master of Delegation?

The year 1999 was pretty eventful in the US. From a massive snowstorm that has hit Milwaukee and Chicago, through Disney’s rebranding strategy and California’s very own Legoland - it seems like the 90s were determined to go out with a bang. But here’s one crucial person who marked this…

Tatjana ZotovicMarch 29, 2021

Amazon Ecommerce: How It Was Established?

European Market Potential for Contact Center Services

Star Wars and Outsourcing Can Have a Lot in Common!

Customer Journey Mapping – The Buyer’s Path in a Digital World

Shire vs. Harad: Tolkien’s Brilliant Lessons on Outsourcing

Building and Scaling a Support Team: The Ultimate List of Tricks You Must Learn

Clutch has Recognized Morph as a Leading BPO Company

What Makes Tony Soprano The Ultimate Master of Delegation?

What’s Trending

Categories

Follow

Services

Explore

Address