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Petar Mitrovic

Outsourcing

Why Do Companies Choose To Outsource Work?

Why do companies choose to outsource work? The decision to outsource work emerges as a significant strategic move that can shape the trajectory of an enterprise's success. While the advantages of outsourcing are well-documented, we seek to uncover the underlying motivations that drive companies towards this transformative path, not just…
Petar Mitrovic
October 25, 2023
Outsourcing

4 Outsourcing Trends That Will Carry Over to 2024

A cornerstone of strategic decision-making, outsourcing continues to shape the way organizations optimize operations, reduce costs, and thrive in an ever-shifting business landscape. Yet, as businesses journey into the future, they must acknowledge that the terrain of outsourcing is far from static. Outsourcing trends in 2024 will most likely change,…
Petar Mitrovic
October 19, 2023
Outsourcing

15 Most Popular Outsource Solutions For Gaming Companies

Each year, more companies are looking for different outsource solutions, and gaming studios aren't an exception. By collaborating with specialized service providers, gaming companies can streamline operations, reduce costs, and gain a competitive edge. In this comprehensive guide, we'll delve into the top 15 outsourcing solutions that gaming companies should…
Petar Mitrovic
October 11, 2023
Customer Care

How to Outsource Customer Service in the Gaming Industry

The gaming industry is known for its fast-paced nature and the ever-evolving demands of players. In this competitive landscape, providing exceptional customer service is essential for retaining gamers and fostering long-lasting relationships. Many companies are looking to outsource customer service in the gaming industry as a solution to enhance their…
Petar Mitrovic
October 4, 2023
Outsourcing

Global Outsourcing: Downsides and How to Overcome Them

Today more than ever, businesses turn to global outsourcing. In other words, they are outsourcing their operations to a third party in a foreign country. This is often referred to as offshoring, but we’ve covered outsourcing vs. offshoring differences and similarities to the smallest of detail. Either way, outsourcing to…
Petar Mitrovic
September 27, 2023
eCommerce

How to Set Up A Profitable Ecommerce Call Center 

Setting up a profitable ecommerce call center may seem like a mission impossible. Wait, can call centers be profitable? Of course, you improve customer service, but what about all the people you must hire and the infrastructure this requires? Setting up an ecommerce call center that brings a profit is…
Petar Mitrovic
September 21, 2023
Outsourcing

Offshoring vs. Outsourcing: Differences and Similarities

If you look for someone to run a part of your business, are you really outsourcing or offshoring? Offshoring and outsourcing are two similar terms that people most often use interchangeably. However, they are completely different terms. Offshoring vs. outsourcing debate isn’t a life or death situation. But are you…
Petar Mitrovic
September 13, 2023
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